FAQ's
We’re so glad you’re here — and even more thrilled to have you as part of the Elyora Jewels family.
This section is designed to answer some of the most frequently asked questions, making your experience with us seamless, transparent, and enjoyable.
If you don’t find what you’re looking for, our team is always just a message away — we’re here to help!
General
At Elyora Jewels, we understand that trust is everything when it comes to buying diamond jewellery online.
With a founding team rooted in decades of diamond craftsmanship, we bring unmatched attention to detail and a deep commitment to quality.
Our glowing customer reviews reflect the trust we’ve earned — and we’re always just a WhatsApp message or phone call away to answer any questions you may have.
💬 Have a question? Reach out today — we’re here to help, every step of the way.
Stay in the know with Elyora Jewels by subscribing to our email newsletter.
Be the first to discover our latest collections, exclusive launches, and special events — all delivered straight to your inbox.
✨ Join our community today and never miss a moment of brilliance.
We’d love to hear from you!
Your feedback helps us improve and create a better experience for every visitor. Please feel free to share your thoughts, suggestions, or concerns by emailing us at support@elyorajewels.com.
At Elyora Jewels, we’re always listening — because your experience matters.
Yes, the International Gemological Institute (IGI) offers a detailed explanation of lab-grown diamonds in their official video presentation.
It’s a great resource to understand the science, beauty, and authenticity behind lab-grown gems.
👉 Watch the video here: IGI – Lab-Grown Diamonds Explained
At Elyora Jewels, we proudly offer IGI-certified lab-grown diamonds — combining innovation with transparency you can trust.
Absolutely! At Elyora Jewels, we celebrate special moments with exclusive festive offers and limited-time promotions.
Stay connected through our website, email, or phone to be the first to know about upcoming discounts and curated deals.
Because luxury should feel just as rewarding as it looks.
At this time, Elyora Jewels operates exclusively through our own digital and in-person channels.
We offer personalized virtual consultations and in-person appointments at our Mumbai studio, ensuring a bespoke experience every step of the way.
Enjoy complimentary shipping across India and direct access to our expert team — no middlemen, just meaningful connections.
For assistance or to schedule your consultation, reach out to us at support@elyorajewels.com.
At Elyora Jewels, our name speaks to a refined harmony between elegance and ethics. Rooted in our respect for the planet, we are driven by a deep commitment to sustainability and mindful craftsmanship.
Inspired by the beauty of nature and guided by a responsibility to protect it, we design and craft each piece with intention — using lab-grown diamonds and ethical practices that reduce environmental impact.
Choosing Elyora means embracing more than just fine jewellery. It’s a conscious decision to support a cleaner, more sustainable future — one radiant, responsibly made piece at a time.
With Elyora, you’re not just wearing brilliance — you’re wearing your values.
Engagement Rings & Jewellery
All Elyora jewellery is handcrafted and made to order. Engagement rings typically take 2 to 3 weeks from purchase to delivery, depending on the design complexity.
Need it sooner? Contact us in advance — we’ll do our best to accommodate your timeline.
To maintain our quality standards and guarantee craftsmanship, we work only with diamonds that have been personally sourced and selected by our expert team.
At this time, we do not offer services for externally provided stones.
We’re here to help you find the perfect fit. Use our complimentary ring sizer or reach out to us for personalized guidance.
Absolutely. All of our center stones are lab-grown diamonds, created using advanced, eco-conscious technology.
They are ethically produced, traceable, and free from the environmental and social concerns of traditional mining.
Learn more on our Lab-Grown Diamonds page.
Our engagement ring pricing is separated into two components:
The Center Diamond – Carefully selected from the top 1% of diamonds available
The Setting – Crafted to complement your chosen stone
Each diamond is unique, with pricing based on its cut, clarity, color, and carat weight.
If you’d like help comparing diamonds across different settings, simply share the diamond SKIJ# and your preferred designs with our Customer Care Team — we’d be happy to assist.
At Elyora Jewels, we understand that trust is essential when buying diamond jewellery online.
With a founding team rooted in decades of expertise in diamond jewellery manufacturing, we ensure the highest attention to detail and quality.
Our customer reviews reflect our commitment to excellence — and our team is always just a WhatsApp message or call away to guide you through the process.
Your peace of mind is our priority.
We take great pride in offering a luxurious and secure unboxing experience.
Every Elyora piece is thoughtfully packed in a robust outer transit box and presented in our signature gift box. Inside, you’ll find:
A diamond certificate (for stones 1.00 carat and above) or jewellery certificate (for smaller stones)
– A jewellery box
– An informative flyer on lab-grown diamonds
– A jewellery care card
– A thank you card
– Your invoice
Crafted to impress — from our hands to yours.
The 4Cs — Cut, Carat, Colour, and Clarity — are the universal standard for evaluating diamond quality.
– Cut: Impacts the brilliance
– Carat: Refers to the diamond’s weight
– Colour: Indicates how white or colorless the diamond is
– Clarity: Measures internal and external imperfections
We carefully curate each stone in our collection, selecting only the top tier for Elyora Engagement Rings.
🔍 Learn more on our Diamonds Page or book a personal consultation with one of our Client Advisors.
Yes. All lab-grown center diamonds of 1.00 carat and above are certified by a globally recognized gemological laboratory.
Your certification is included with your purchase for full transparency and assurance.
We use only colourless, VS+ clarity lab-grown accent diamonds and pavé (based on design) to ensure lasting brilliance, precision, and sparkle.
Because we believe every detail should shine.
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